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Innovation and technology

Impact stories
From proof of concept to AI-powered efficiency

Innovation and technology

AI-powered efficiency: The Billy project

In 2024, SHV Energy took a significant step in artificial intelligence (AI) adoption with the launch of ‘Billy’, an innovative pilot project developed in collaboration with Primagaz Belgium. As our first…

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12 impact stories within innovation and technology

Innovation and technology • 4/28/2025

AI-powered efficiency: The Billy project

In 2024, SHV Energy took a significant step in artificial intelligence (AI) adoption with the launch of ‘Billy’, an innovative pilot project developed in collaboration with Primagaz Belgium. As our first…
Innovation and technology • HQ Hoofddorp • 4/3/2024

From startups to solutions: SHV Energy’s innovative pilot projects

In 2022, SHV Energy began a quest to identify start-ups with innovative solutions for sustainability, culminating in a selection of five start-ups for six pilot projects throughout 2023. These pilots were…
Innovation and technology • India • 4/26/2023

Shaping the work culture with innovation champions

Innovation within an organisation accelerates when its people are motivated to share ideas and develop an organic innovative culture. SUPERGAS began focusing on innovation by establishing a dedicated team…
Innovation and technology • Ireland • 4/26/2023

Youle digital campaign reveals customer insights 

In the summer of 2022, Youle was launched with the objective to find new ways of entering the Irish domestic household, increase customer intimacy and gather data which we would use to tailor our offerings…
Innovation and technology • HQ Hoofddorp • 4/21/2023

Innovation challenge funds five sustainability solutions

In 2022, SHV Energy decided to have a dedicated innovation focus on sustainability. As the first step, the innovation team and the sustainable development team planned to initiate a global Open Innovation…
Innovation and technology • Liquigas, Italy • 8/1/2022

Applying an innovation mindset to operations challenges

In November 2021, Liquigas launched the company Innovation Board, a key step to ensure continuous innovation with the aim of strengthening the market leadership in terms of sustainability and customer…
Innovation and technology • Primagaz, France • 4/14/2022

Artificial intelligence for customer needs

Primagaz France has a cylinder forecasting model for planning their deliveries. This is a static model, with a forecast calculation per customer in the form of an average updated every 6 months, which…
Innovation and technology • Supergasbras, Brazil • 4/14/2022

Coming together to innovate at Supergasbras

In March 2021, Supergasbras launched "Chega junto para inovar" (Coming together to innovate), a programme to quickly collect, test, and implement innovative ideas from any Supergasbras employee, working…
Innovation and technology • SUPERGAS India • 4/14/2022

SUPERGAS India's auto-ordering technology

SUPERGAS’s Innovation team has successfully implemented the auto-ordering of cylinders through Electronic Auto Changeover Device Plus (EACD) Plus. The system is now designed to be integrated into installations…
Innovation and technology • SHV Energy China, People's Republic of China, • 4/20/2021

Applying an innovation mindset to operations challenges

Health and Safety is our number one core priority, and manual handling is a leading cause of incidents. Several different approaches to reducing manual handling injuries through innovation were trialled…
Innovation and technology • SUPERGAS, India • 4/19/2021

Kickstarting the Innovation Movement

SUPERGAS India exemplifies how an innovation culture is being embedded across our organisation. In 2020, ‘Embedding innovation’ was selected as a new aspirational goal, alongside our existing aspirational…
Innovation and technology • Primagaz, France • 4/19/2021

Digital services development by Primagaz offers benefits to customers and the business

In 2020 Primagaz (FR) accelerated the development of digital services for its customers using a new solution, called Autonomous Measurement Kit (KMA). The system allows bulk customers to assess the safety…