Cookie Policy

Cookie statement
This cookie statement was modified: [8 July 2020]. This website [www.shvenergy.com] (hereafter referred to as “Website”) uses cookies.

A cookie is a small text file that we send to your internet browser so that we are able to recognise your browser when you return. If we mention cookies in this statement, we also mean all other similar technologies (tags, scripts, etc.). Cookies can collect data on the use of the Website such as which pages are visited and the duration of a user session. When you use the Website, the cookie sends data to [SHV Energy] (hereafter referred to as “Our Company”, we or us).

The cookies itself but also the data collected by means of the cookies can constitute personal data. Learn more about what personal data we process, how and on what grounds and your rights in our Privacy Statement.

Our Company does not retain a cookie longer than necessary

We use session cookies and permanent cookies:

· A session cookie can track usage such as the webpages you visit and what options you use. When you close the internet browser, the session is ended and the cookie is deleted.

· A permanent cookie enables the Website to recognize you at a subsequent visit.

Functional or strictly necessary cookies

Our Company stores cookies that are essential in providing the functionalities of the Website. If you do not wish to receive any cookies at all, you may set your browser to refuse cookies all together. Please note that in that case you may no longer be able to use all the functionalities of the Website.

Non-strictly necessary cookies

Only if you have given prior consent, Our Company places cookies that are not strictly necessary for providing the functionalities of the Website. Through such non-strictly necessary cookies we collect information about your use of the Website and we remember your preferences. Examples of collected information are which pages are visited and the length of a user session. We may use the information we receive via cookies in combination with other customer data for analytical purposes in order to improve your user experience of our Website and services. If you do not consent to cookies being placed, these cookies will be blocked.

If you want to change your consent click here.

Please see below a summary the non-strictly necessary cookies that Our Company uses.

Name Type Provider Purpose Lifetime

SC_ANALYTICS_GLOBAL_COOKIE

Analytical/Tracking

Sitecore

Used to distinguish users and gather information about their activity on the website for analysis and reporting purposes, optimizing andpersonalizinguser experience

2 years

shvenergy_redirect_popup

Functional

SHV Energy

Keeps user on the right language when tracked to coming from a foreign IP range (e.g. Ireland vs GB)

30 days

shvenergy_retrive_lpgquote

Essential

SHV Energy

Retrieve quote of submitted form

Expiry date of quote + 6 month

shvenergy_retrive_lpgquote_closed

Functional

SHV Energy

Indicates that the user hide the retrieve popup

1 day

custom_lang

Functional

SHV Energy

Stores the preferred language

6 months

shvenergy_nlf_option

Functional

SHV Energy

Remembers the last chosen options in the Natural Language Form

1 day

AlertBanner

Functional

SHV Energy

Stores user choice when alert banner is present

1 day

ProductOverview

Functional

SHV Energy

Stores referrer for breadcrumb and filter settings for the product search module

1 hour

Shvenergycookiewarning

Functional

SHV Energy

Saves the user choice of closing the default Sitecore cookie banner

13 months

unsupported_browser_version

Functional

SHV Energy

Makes sure the user sees the correct supported banner

Session

shvenergy_wizard_incomplete

Functional

SHV Energy

Used to remind the user to finalize an incomplete quote

90 days

shv_utm

Tracking

SHV Energy

Track the campaign the user has come from

30 mins

_ga

Analytical/Tracking

https://analytics.google.com/

Used to distinguish users

2 years

_gid

Analytical/Tracking

https://analytics.google.com/

Gathers information about the user’s activity on the website for analysis and reporting purposes

1 day


Our Company will use Google Analytics' cookies. Google Analytics is a web analysis service that is offered by Google Inc. (Google). Google Analytics uses cookies only to analyze the usage of the Website by users. Google uses aggregated statistical data to give Our Company insight in the way users use the Website. Our Company has concluded a data processing agreement with Google to ensure proper protection of your personal data. Our Company does not make use of any other Google services related to Google Analytics. To the extent allowed by the Google Analytics functionalities, our Company has opted out from sharing your information with Google. Google will remove the last three digits of your IP address. Google may only provide the aforementioned data to third parties if Google is required to do so by law, or to the extent third parties process these data on behalf of Google.

You can find more information on Google Analytics here. You can find more information on the opt-out procedure of Google here.

Updates

We may update this Cookie Statement from time to time to reflect for example changes to the cookies we use or for legal or operational reasons. Please re-visit this Cookie Statement from time to time. The date at the top is this Cookie Statement indicates when it was last updated.