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At SHV Energy, we are all responsible for looking after each other. The social frame outlines our responsibility to take care of our employees, workers in the value chain, and the impact we have on communities we serve.

Health & Safety

SHV Energy's number one priority is the health, safety and well-being of our employees and those who work on our behalf.

This topic is managed by our dedicated Health and Safety team, based at our head office in Hoofddorp, the Netherlands, which works in close collaboration with their counterparts in each of our businesses worldwide.

Talent attraction, development and retention

Our people drive our business forward, which is why we prioritise employee self-development opportunities every day.

Attracting, retaining and developing top talent enables our company to realise our ambitions. We work hard to ensure we have the best people in the right roles, aligned with our values, and with the requisite abilities and skills to overcome any challenge.

Diversity & Inclusion

Driving Diversity and Inclusion is not only our responsibility as an employer. It is key to our performance and to our long-term success.

Diverse teams are more creative, more innovative, and better reflect our customers and other stakeholders. SHV Energy is committed to fostering a culture of inclusion and equal opportunities in line with our company values. We have also established robust processes to identify and address discrimination, without risk of retaliation.

Customer experience

Ensuring an exceptional customer experience is crucial for SHV Energy’s continued success.

SHV Energy is committed to meeting the needs and expectations of those who consume our products, as well as those who partner with us, such as dealers and installers. Each business unit has different priorities for improving their customer experience. Experiences and lessons learned are shared and leveraged where appropriate, to benefit other parts of the business and ultimately, their customers.

Access to cleaner energy

Our mission of Advancing Energy Together is about supporting customers in their transition to cleaner off-grid energy.

Access to safe, reliable and cleaner energy is essential all over the world. It requires safeguarding long-term supply and managing strategic terminal infrastructure, while also ensuring the safe and efficient delivery of service – often in challenging local market conditions.

Hear from our employees

We are proud of how our employees help us drive sustainability throughout the group, both in their everyday behaviours and the high standards they hold us to.

Every day, they work to 'advance energy together', providing customers with cleaner, more sustainable options, and innovating and developing the energy products of the future.